Ground Handling Course
AASSC Certification
Training for Ground Staff, Airport Operations and Passenger handling roles
Programme Overview
This Programme is a professionally oriented Certification course designed to prepare students for Airport and Ground Handling Roles.
Duration
2 Months (8 Weeks)
What You'll Learn:
- Improved Interpersonal Skills
- Passenger Handling and conflict resolution
- Familarise with Safety and other Regulatory aspects
- DCS System Training
- Sales and Marketing
This course includes:
Course Content
15 Modules with Weekly Coverage
Introduction to Aviation Industry(10 Hours)
Module 1
Introduction to Civil Aviation
Aviation Industry Overview
Airlines and Airports
Aviation Organizations (ICAO, IATA, DGCA)
Airport Departments
Career Opportunities
Airport Operations (15 Hours)
Module 2
Airport Layout
Airside and Landside Operations
Passenger Terminal Operations
Airport Facilities
Airport Safety
Ground Handling Operations (25 Hours)
Module 3
Ground Handling Responsibilities
Aircraft Arrival Procedures
Aircraft Departure Procedures
Aircraft Turnaround
Ramp Operations
Marshalling Awareness
Pushback Coordination
Aircraft Parking
Chocking Procedures
Passenger Handling (20 Hours)
Module 4
Check-in Procedures
Boarding Procedures
Arrival Procedures
Passenger Documentation
Special Assistance
Unaccompanied Minors
VIP Handling
Passenger Complaints
Baggage Handling (10 Hours)
Module 5
Baggage Acceptance
Baggage Tagging
Loading Procedures
Mishandled Baggage
Lost and Found
Baggage Security
Oversized Baggage
Cargo & Mail Handling (10 Hours)
Module 6
Air Cargo Basics
Cargo Documentation
Dangerous Goods Awareness
ULD Basics
Mail Handling
Perishable Cargo
Aviation Safety (10 Hours)
Module 7
Personal Protective Equipment (PPE)
Foreign Object Debris (FOD)
Safety Reporting
Safety Culture
Aviation Security (10 Hours)
Module 8
AVSEC Awareness
Access Control
Passenger Security
Baggage Security
Security Threats
Restricted Areas
Dangerous Goods Awareness (10 Hours)
Module 9
Dangerous Goods Classes
Lithium Batteries
Hazard Labels
Passenger Restrictions
Reporting Procedures
Customer Service (10 Hours)
Module 10
Passenger Service
Communication Skills
Conflict Resolution
Professional Behaviour
Grooming
Aircraft Familiarization (10 Hours)
Module 11
Aircraft Types
Aircraft Doors
Cargo Compartments
Ground Service Points
Safety Zones
Ground Support Equipment (GSE) (10 Hours)
Module 12
Belt Loader
Baggage Tractor
Pushback Tractor
Passenger Steps
GPU
Air Start Unit
Lavatory Vehicle
Water Service Vehicle
High Loader
Emergency Response (5 Hours)
Module 13
Airport Emergency Plan
Fire Safety
First Aid Awareness
Emergency Evacuation
Accident Reporting
Aviation English & Communication (5 Hours)
Module 14
Aviation Terminology
Airport Phraseology
Radio Communication Basics
Customer Communication
Report Writing
Practical Training (10 hours)
Module 15
Passenger Check-in Simulation
Boarding Gate Operations
Baggage Tagging and Sorting
Aircraft Turnaround Coordination
Ramp Safety Walkthrough
Ground Support Equipment Demonstration
Customer Service Role-plays
Aircraft Familiarization
Emergency Response Drill
FOD Inspection Exercise
Contact Us:
- +91 80974 61328
Commonly Asked Questions
The duration is 2 months (8 weeks)
10+2, any stream
No. As the training covers all necessary basics. even freshers can enroll.
The total cost of the course in Rs 60000/- + GST. Yes, fees can be paid in 2 installments
Yes, Airlines typically do not allow visible tattoos or body piercing whlie in Uniform