Diploma in Inflight Management (Cabin Crew)-Hybrid
80 % online, 20% offline-AASSC CERTIFICATION
The Diploma in Inflight Management(80 % online, 20% offline) is a comprehensive professional program spanning cabin crew training to senior executive strategy. The course delivers essential skills in technical aircraft safety, global aviation regulations, and emergency simulation drills. Students also master premium hospitality logistics, corporate grooming, airline economics, and crisis leadership to ensure day-one readiness for high-level aviation careers
Programme Overview
The curriculum blends technical safety, emergency simulations, and global regulatory compliance with premium hospitality and corporate grooming standards.
Duration
7 months-600 hours
What You'll Learn:
- Aviation Foundations
- Technical Safety
- Hospitality Logistics
- Professional Grooming
- Strategic Operations
- Crisis Leadership
- Executive PR
This course includes:
Course Content
27 Modules with Weekly Coverage
Introduction to Aviation (8 Hours)
Module 1
History of aviation,
Industry evolution
Aviation sectors
Airline business models,
Future trends.
Aviation Organization & Law (24 Hours)
Module 2
ICAO, IATA, DGCA, FAA and EASA.
Regulatory frameworks
Passenger rights
Aviation liability.
Communication. & Aviation English (12 Hours)
Module 3
Aviation terminology
Cabin announcements
Public speaking,
Report writing
Business English
Cabin Crew Profession(20 Hours)
Module 4
Cabin crew roles
Duties and Responsibilities
Ethics
Grooming standards
Uniform etiquette
Professional conduct
Customer Service Excellence (16 Hours)
Module 5
Ground Handling Cost-Benefit Analysis
Hospitality management
Service Recovery
Passenger expectations,
Luxury service delivery
Passenger Service Excellence (12 Hours)
Module 6
Understanding passenger behavior
Emotional intelligence
Conflict resolution
Cultural awareness.
Food & Beverage Service (24 Hours)
Module 7
International cuisine,
Beverage service
Food safety,
Special meal requirements
Premium Cabin
VIP & Corporate Aviation (12 Hours)
Module 8
Business aviation
Private jet operations
Executive handling,
Diplomatic protocol.
Cabin Operations (16 Hours)
Module 9
Pre-flight duties
Boarding/disembarking
In-flight services
Turnaround management
Safety and emergency Procedures (16 Hours)
Module 10
Aircraft safety equipment
Door operations
Pre-flight safety checks
Safety briefings
Safety Procedures
Module 11
Emergency evacuation
Fire fighting
Smoke procedures
Ditching, Rapid decompression.
Aviation Security (16 Hours)
Module 12
AVSEC
Passenger screening
Threat recognition
Bomb threats
Unlawful interference
Dangerous Goods (DGR) (16 Hours)
Module 13
Classification
Passenger restrictions
Lithium battery safety
Reporting procedures
Choking
Cardiac emergencies
Childbirth
Stroke/Allergy management
First Aid & Medical (16 Hours)
Module 14
CPR
AED
Choking
Human Factors (12 Hours)
Module 15
Human performance
Fatigue management
Stress management
Threat & Error Management (TEM)
Electronic Cabin Management Systems
Airline Mobile Applications
Digital Customer Service
AI in Aviation
Data Privacy
Digital Aviation (12 Hours)
Module 18
Electronic Cabin Management Systems
Airline Mobile Applications
Digital Customer Service
AI in Aviation
Data Privacy
Flight Operations Awareness (24 Hours)
Module 17
Flight dispatch
Flight planning
ATC basics
Weather hazards, Turbulence/Icing
Airport Operations (16 Hours)
Module 18
Airport layout
Ground handling
Apron operations
Baggage systems
Passenger flow
Airline Management (20 Hours)
Module 19
Organizational structure
Revenue management
Airline economics
Quality management
Media Management
Crisis Communication
Post Incident care
Leadership & CRM (16 Hours)
Module 20
Crew Resource Management (CRM)
Leadership styles
Briefing/Debriefing
Team dynamics
Crew Coordination
Conflict Resolution
Professional Development (20 Hours)
Module 22
Interview preparation
Resume writing
Personal branding
Career Planning
Group discussion
Industrial Training (40 Hours)
Module 23
Airlines
Airports
Ground handling companies
Hospitality organizations
Aviation training academies
Practical Training (32 Hours)
Module 24
Aircraft Mock-Up Training
Emergency Evacuation Drills
Fire Fighting Practice
Door Operation Training
Announcement Practice
Passenger Handling Role Plays
Grooming Assessment
Fire Drill , Slide Drill ,Wet Drill and Smoke Drill
Capstone Project (20 Hours)
Module 25
Enhancing the passenger experience on long-haul flights
Cabin safety compliance and reporting
Service quality improvement strategies
Specialized Elective (100 Hours)
Module 25
Premium Cabin & VIP Service
Corporate Aviation & Business Jets
Airline Customer Experience Management
Airport Customer Service
Aviation Hospitality
Airline Sales & Marketing
Aviation Tourism
GROOMING (48 Hours)
Module 25
Introduction to professional grooming
Personal hygiene
Hair grooming
Uniform standards
Professional makeup (female)
Grooming for male staff
Dress code and accessories
Body language
Professional etiquette
Communication skills
Emotional intelligence and professional behaviour
Stress management
Interview grooming
Practical activities
PROFESSIONAL DEVELOPMENT & ASSESSMENTS (16 Hours)
Module 26
Interview preparation and Resume writing,
Personal branding
Career Planning
Group discussion
Exams ,Practical , Grooming 2 hrs ,Communication ,Viva
Contact Us:
- +918097461328
Commonly Asked Questions
The comprehensive program runs for a duration of 6 months. The base price of the course is ₹130,000.00, and with an 18.00% GST addition, the final total investment is ₹153,400.00
Yes, the program is designed for day-one career readiness and includes several practical components
Through PR and Corporate Media Training in Module 7, you will learn critical executive skills
The curriculum places a strong emphasis on soft skills and emotional intelligence. You will receive specialized training in Crew Resource Management (CRM) and specific techniques for de-escalating disruptive passengers. You will also study Emotional Intelligence (EQ) and conflict resolution strategies to manage in-flight crises calmly and professionally.